# Massage on Mission Ridge > Registered massage therapy with Justine Craigen, RMT, in a private home treatment room in the Upper Mission neighbourhood of Kelowna, British Columbia, Canada. Therapeutic, deep tissue, sports and active recovery, relaxation, and pregnancy and postpartum massage. One client at a time. Book online. ## Key facts - Business: Massage on Mission Ridge - Practitioner: Justine Craigen, Registered Massage Therapist (BC), practising since 2011; 2,200-hour diploma, Canadian College of Massage and Hydrotherapy - Address: 1490 Mission Ridge Drive, Kelowna, BC V1W 3B1 (Upper Mission, Kelowna, BC, Canada). Free parking in the driveway. - Phone: (403) 971-1192 - Email: book@massageonmissionridge.com - Book online: https://massageonmissionridge.noterro.com - Hours (by appointment): Monday 9:00 am–2:00 pm; Tuesday 9:00–11:30 am; Wednesday 9:00 am–2:00 pm; Thursday 9:00 am–2:00 pm; Friday 9:00–11:30 am. Closed evenings, weekends and BC school breaks (Central Okanagan, SD23). - Prices (CAD): 30 minutes $75; 60 minutes $120; 90 minutes $175. GST does not apply. - Payment: e-Transfer or cash after the appointment. Official receipts for extended health benefits. No direct billing to insurers at present. - Accepting new clients: yes. Online bookings need at least one day's notice and open up to six weeks ahead. - Cancellation: 24 hours' notice; under 24 hours 50% fee; no-show charged in full. - Areas nearby: Upper Mission, Crawford, Okanagan Mission, Kettle Valley, Lower Mission, South East Kelowna, Kelowna. - Hands-on massage therapy only; no tool-based add-ons. ## Pages - [Home](https://massageonmissionridge.com/): overview, services, rates, location - [Therapeutic & deep tissue massage](https://massageonmissionridge.com/therapeutic-massage/): Therapeutic and deep tissue massage for neck, shoulder and back tension with Justine Craigen, RMT, in Kelowna's Upper Mission. 30, 60 and 90 minutes. - [Sports & active recovery massage](https://massageonmissionridge.com/active-recovery-massage/): Sports and active-recovery massage for runners, cyclists, golfers, skiers and hikers with Justine Craigen, RMT, in Kelowna's Upper Mission. Book online. - [Relaxation massage](https://massageonmissionridge.com/relaxation-massage/): Gentle, unhurried relaxation massage with Justine Craigen, RMT, in a quiet private room in Kelowna's Upper Mission. 60 and 90 minute sessions. - [Pregnancy & postpartum massage](https://massageonmissionridge.com/pregnancy-massage/): Prenatal and postpartum massage with Justine Craigen, RMT, in Kelowna's Upper Mission. Side-lying with a pregnancy pillow and bolsters. Baby welcome. - [Rates & insurance](https://massageonmissionridge.com/rates/): Massage therapy rates in Kelowna's Upper Mission: 30 min $75, 60 min $120, 90 min $175. Receipts for extended health benefits. Gift certificates. - [About Justine](https://massageonmissionridge.com/about/): Justine Craigen is a Registered Massage Therapist practising since 2011, with a 2,200-hour diploma, in a private home clinic in Kelowna's Upper Mission. - [Your visit & FAQ](https://massageonmissionridge.com/visiting/): What to expect at Massage on Mission Ridge in Kelowna: booking, parking, your first visit, the cancellation policy, and answers to common questions. - [Privacy](https://massageonmissionridge.com/privacy/): How Massage on Mission Ridge handles your personal and health information, including online booking through Noterro and anonymous website analytics. ## Frequently asked questions **How do I book an appointment?** Book online at massageonmissionridge.noterro.com: choose a service, a session length and a time that suits you. If you’d rather not book online, email book@massageonmissionridge.com. **Are you accepting new clients?** Yes. New clients can book online directly, and you’ll receive an intake form by email to fill in before your first visit. **When are you open?** By appointment on weekdays during school hours: Monday, Wednesday and Thursday 9:00 am to 2:00 pm, and Tuesday and Friday 9:00 to 11:30 am. The clinic is closed on evenings, weekends and during school breaks. **How far ahead can I book?** Online booking opens up to six weeks ahead. Online bookings need at least a day’s notice, so same-day appointments aren’t available. **How much does a massage cost?** A 30-minute session is $75, 60 minutes is $120 and 90 minutes is $175. GST does not apply. **Can I use my extended health benefits?** Most extended health plans include treatment by a Registered Massage Therapist, but limits, per-visit amounts and referral rules vary from plan to plan, so it’s worth checking yours. You pay at your appointment and submit the official receipt to your insurer. **Do you bill insurance directly?** Not at the moment. You pay at your appointment by e-Transfer or cash, and I give you an official receipt with my registration number to submit for reimbursement. **Do I need a doctor’s referral?** Not to book with me. Some insurance plans ask for a referral before they reimburse massage therapy, so check with your insurer if you plan to claim. **Where do I park?** Park in the driveway at 1490 Mission Ridge Drive, Kelowna, BC V1W 3B1. There’s room for you, and it keeps things easy for the neighbours. Please arrive at your appointment time rather than early, as there’s no waiting room. **What should I wear?** Whatever is comfortable. For the treatment you undress to your level of comfort and stay draped with a sheet the whole time; only the area being worked on is uncovered. **Can I have a massage while pregnant?** Yes. I treat through all three trimesters, positioned side-lying with a pregnancy pillow and bolsters, or however you’re most comfortable. If your pregnancy is being followed closely for any reason, check with your midwife or doctor before booking. **Can I bring my baby?** Yes. If bringing your baby is what makes the appointment possible, bring them along. **Do you see children or teenagers?** Yes, with a parent or guardian present for the appointment. **What is your cancellation policy?** Please give at least 24 hours’ notice to cancel or reschedule without charge. Less than 24 hours’ notice is charged at 50% of the session, and a missed appointment with no notice is charged in full. **What if I’m unwell?** Please get in touch and we’ll move your appointment. If you’re coming down with something, it’s better to reschedule. **What should I tell you before my appointment?** Let me know about any injuries, surgeries, pregnancy, or conditions you’re being treated for. There’s space for all of it on the intake form.